/reh-troo-vay-ee/: French.
The joy of finding something you thought you'd lost.
Let's be honest. You didn't start your business because you had a five-year plan and a spreadsheet. You started it because you couldn't not.
Retrouvaille is about finding the woman who started all of this and rebuilding the business around her, not the other way around.
You've got a team, the clients love you, and from the outside it looks like you've got it all figured out. But your brain never switches off. You go to lunch with a friend and you're half there and the other half is running through the thing you forgot to tell your team, the email you haven't replied to, and whether that system you set up last month is actually working or just failing without you knowing.
You built something real. But it needs you for everything and you can't figure out how to make it stop. You've tried to delegate and you end up checking their work, redoing half of it and wondering why you bothered. So you just take it all back. Again.
You've Googled how to automate my business at 11pm, opened three tabs, felt more overwhelmed than when you started, and closed the laptop. You've bought a course, downloaded a tool, maybe even hired someone who promised to fix it, and you're still here doing the same things manually because none of it fit the way your business actually works.
That's Retrouvaille.
You need someone who can look at the whole tangled mess of it, find what is making everything harder, and sit with you while you rebuild it into something that works for your life.
My financial services company gets 2,500 emails a week. My team only have to physically touch 10% of them. That company is a $10M a year firm I built from scratch in an industry where getting it wrong means legal consequences, not just a bad Google review. Along the way I automated five full-time roles out of the business and nobody lost their job except me, which was the point.
But most importantly, I'm not a tech person. I'm a person who uses tech. I've never written a line of code in my life and I don't plan to start. I can look at the whole mess of your business systems, find the thing that's making everything harder than it needs to be, and simplify it.
My brain sees a systemic mess and just has to untangle it. Give me something complex and messy and I am genuinely happy, because that is usually what your business looks like when we start.
I will tell you the truth, even when it is uncomfortable. Sometimes you think the problem is your team and it is actually your systems. Sometimes you think it is your systems and it is actually your offers.
I will not hand you a use case and wave goodbye. We work on things together, and by the time we are done you understand how it all fits, not just that it works.
I believe your business should serve your life, not the other way around. Every decision we make together gets filtered through that, and yes, I genuinely think this should be fun.
I mean, that'll probably happen. When your business stops leaking time and energy in fifteen different directions, the money tends to follow. But that's not why you're still reading this page.
You're still here because somewhere between the team and the clients and the emails and the tools and the guilt, you lost the version of yourself that started all of this.
I'm not going to promise it will be easy. Some of the conversations we have will be uncomfortable. Some of the things you think are essential will turn out to be things you have just been doing for so long you forgot to question them.
But three months from now, you'll understand your business in a way you do not right now. You'll know what to keep, what to kill, what to hand off, and you'll have space in your head again.
The Nitty Gritty
Step 1
A 90 minute deep dive into your business. Not a surface-level chat. A proper map of what is working, what is not, and where the biggest leverage is hiding.
Step 2
Six fortnightly Zoom calls, an hour each. Some weeks it will be systems and workflows. Some weeks it will be the real stuff underneath all of that. We work on what is actually happening, not the polished version.
Step 3
Telegram access Monday to Friday. Voice notes, quick questions, and the am I overthinking this moments. It is the part that keeps everything moving between calls.
Step 4
If something needs building along the way, we build it together. I am not going to describe a perfect system and leave you to figure out how to make it exist.
Step 5
We finish with an integration session that ties it all together and maps your next 90 days so you are not left wondering what happens now.
Here's a few of the greatest hits, but honestly we can also pretend it's the 90s again and you can choose your own adventure.
The hours you didn't know you were losing
We find the things eating your hours that you have been tolerating because you do not know how to fix them yet, and then we fix them. Automations that actually run without you checking on them, an AI setup that fits your business, and systems documented so your team can own them.
More from your business without more from you
Your offers, your pricing, your revenue model. We look at what is there, what is underpriced, what could run without you, and where the highest-return move is right now.
A team that works, without hiring more people
What can only you do. What should someone else be doing. What should nobody be doing because a machine can handle it. We build the framework so you can actually let go of things without it all falling apart.
AI without the noise
Where is AI actually going to change your industry. What should you care about now versus later. We cut through the noise and build something real instead of another subscription you use twice and forget about.
The one underneath all the others
We redesign your role so the business stops needing you for everything. What would getting 10, 20, maybe 40 hours back a week do for you. Maybe you remember why you started this in the first place.
3 months of private coaching for $18,000 at founding client pricing. I'm taking 3 founding clients. That's it. The application is a conversation, not a commitment.
Apply for Retrouvaille
Hello, I'm Jess. Over the last 6 years, I have built a $10M p.a. financial services business in one of the most heavily regulated industries in Australia. I did not have a grand vision, I did not even have a qualification, I just saw a problem and my brain had to solve it.
What I have learned along the way is that I have a knack for simplifying things. I can sit with the full complexity of a business and find the through-line that makes it all click. I am also not a tech person, I am just a person who uses tech.
I know what it is like to build something you are proud of and still feel exhausted by it. I changed that for myself and now get to play padel twice a week, drink champagne in Champagne, take weeks off without anything breaking, and spend an unreasonable amount of time with Luna.